The MegaPhase Company Vision
Customer Trust | Innovation | Teamwork
We’re not the biggest. However, we are committed to being the most passionate, most driven, most customer-focused company in this or any industry. Nothing but the best is good enough. Not for MegaPhase, and certainly not for our customers. You can see our commitment in every product we offer, in our rapid turn-around, and in the way we collaborate with customers – and each other. Our goal is to make every MegaPhase encounter an experience that turns customers into loyal supporters.
We translate our Company Vision into value for our customers by:
- Listening to our customers and doing whatever it takes help them succeed and keep their competitive edge. This means meeting or exceeding technical, financial and delivery goals.
- Making it easy to work with us by providing absolutely great service before and after the sale.
- Doing the right thing for our customers by consistently delivering the most innovative products at the highest quality standards.
- Communicating directly, honestly and promptly with customers.
Innovation at MegaPhase
Developing new products and creating new markets are critical in order to meet the terms of this Vision Statement and to grow our market share. Our approach to research & development is simple and driven by our customers and markets. We make constant efforts to anticipate customer needs, improve quality and reduce costs so we can deliver the best products and technologies with a fair profit. We listen to what customers tell us, respond rapidly by delivering new and improved products, and deliver on our promise to help our customers maintain their competitive edge.
The MegaPhase Team Approach
The MegaPhase team conveys positive energy and a “can do” attitude. We have respect for each other, and compete vigorously and fairly in our increasingly competitive marketplace. We hire only the best and brightest people to work at MegaPhase and our Team strives to meet the challenges of this Vision Statement as well as our operating goals. Team Members are encouraged to develop a challenging career with opportunities for growth, incentive-based rewards and a balance between work and home life. In this fast-paced entrepreneurial environment, this is a shared responsibility between the Company and the Team.
“Walking the talk.” At the core of MegaPhase is a true customer focus, not just lip service, but with real conviction. MegaPhase products are made with a true commitment to quality and we maintain an ISO 9001:2015 Management System. We will always back up our products with unparalleled service and support, including an aggressive warranty policy that insures customer satisfaction or a refund.
- Customer Focus
- Performance Excellence
- Fulfilling Commitments
- Innovative and Empowered Team