1. Contact Us. Email us at RMA@MegaPhase.com or call us toll-free at 877-MEGAPHAse / (877)634-2742 or (570)424-8400 during normal business hours (9:00 - 5:30 Eastern Time, - 5 GMT). We will help you trouble-shoot the possible problems over the telephone, and/or provide an RMA number for return.

2. Return the Products. Return the products to us with your completed RMA Form and any supporting test data as follows:

MegaPhase LLC
Attention: RMA XXXXXX
2098 West Main Street, Building 3
Stroudsburg, PA 18360-9526, USA
Phone: (570) 424-8400

3. 48-Hour Evaluation & Report. Once the products are received at MegaPhase, we will evaluate them according to our standard test procedures and provide a written report and recommendation to you within 48 hours.

4. Repair or Replace. If the products that failed are covered under warranty, our production group will repair or replace the products on "priority status" free of charge. If the products are not covered under warranty, we will quote you a repair or replacement using our standard lead times.