The MegaPhase 48 Hour Return Evaluation: The MegaPhase Team takes great pride in its ability to provide you with service after the sale. Preventing problems by making sure you have an appropriate product for your application is the best course of action. However, in the event you have a problem for any reason we make it simple for you to return your products: 1. Contact Us. Email us at RMA@MegaPhase.com or call us toll-free at 877-MEGAPHAse / (877)634-2742 or (570)424-8400 during normal business hours (9:00 - 5:30 Eastern Time, - 5 GMT). We will help you trouble-shoot the possible problems over the telephone, and/or provide an RMA number for return. You may also contact your local sales rep. 2. Return the Products. Return the products to us with your completed RMA Form and any supporting test data as follows: MegaPhase LLC Attention: RMA XXXXXX 2098 West Main Street Stroudsburg, PA 18360-9526 USA Phone: (570) 424-8400 You may also contact your local sales rep to have the products picked up. 3. 48-Hour Evaluation & Report. Once the products are received at MegaPhase, we will evaluate them according to our standard test procedures and provide a written report and recommendation to you within 48 hours. 4. Repair or Replace. If the products that failed are covered under warranty, our production group will repair or replace the products on “priority status” free of charge. If the products are not covered under warranty, we will quote you a repair or replacement using our standard lead times. MegaPhase RMA Form downloadable in PDF format. Copyright © 2004 MegaPhase® LLC. All rights reserved. Privacy Policy MegaPhase LLC, 2098 West Main Street, Building 3, Stroudsburg, PA 18360-9526, USA Phone: 1-877-MegaPhase / 570-424-8400 · Fax: 1-877-MegaFax / 570-424-6031